Date of stay: Jan 21, 2017
Accommodation and facilities:
We had a club room over looking the pool and it was free at! The breakfast was awesome every morning and the room service was very quick and convenient. I enjoyed the pool and swim up bar very much. The front desk service was not super nice but wasn t bad. I thought it was a little closer to the beach than it was, about a 15-20 minute walk.
Reservation service:
Date: Jan 30, 2017
written by: Tyler Duame
Date of stay: Dec 20, 2015
Accommodation and facilities:
We would recommend this hotel to everyone! It is located perfectly and the staff is the sweetest ever. Our kids adorded the hotel and so did we. It was cleen and autentic.
Reservation service:
Easy!
Date: Dec 23, 2015
written by: Helle Rossell Bols
Date of stay: Oct 28, 2015
Accommodation and facilities:
Everything was perfect except for the WiFi
Reservation service:
Excellent!
Date: Nov 05, 2015
written by: Shamara Nicholson
Date of stay: Jul 28, 2015
Accommodation and facilities:
Very clean with nicely fitted out rooms. This was my second time staying here and both times have been great.
Reservation service:
Date: Aug 09, 2015
written by: christine hamilton
Date of stay: Apr 14, 2015
Accommodation and facilities:
Room and services was good , clean & very good bedding , room is big and many TV channel , staff was excellence
Reservation service:
Best services for a online booking , fast and very early respond , also with very good rate for hotel
Date: Apr 17, 2015
written by: patrick lee
Date of stay: Apr 18, 2014
Accommodation and facilities:
Only 1 unpleasant experience. Reached at 12+ noon, they said to walk around as room was not ready. Came back at 2, still not ready. Only checked in at 3PM! They gave a free upgrade from superior family room to the 4th Floor 2 level Club Room. I think the chlorine in the swimming pool is strong as my husband and sister who wore white shorts, walked out of the swimming pool with yellow patches. Other than that, all was great.
Reservation service:
very accommodating. Will not hesitate to book through sawadee.com in future.
Date: Apr 25, 2014
written by: NEZEEMJAN ARSHID
Date of stay: Dec 24, 2013
Accommodation and facilities:
This is a really lovely hotel. I paid a little extra to get a room with a terrace directly to the pool and I couldn t fault the room at all!.
The location is also good for Ao Nang as on the quieter side so away from the noisier bars etc but close enough that you can still get to them easily. The only one slight issue is that I would of liked more going on in the Hotel - the bar was pretty much dead during the day and the Hotel was extremely quiet at night - I would of just liked a little more happening within the hotel as an alternative to heading out to the bright lights of AO Nang
Reservation service:
Great - no problems with the booking at all
Date: Jan 15, 2014
written by: Keir Downes
Date of stay: Nov 30, 2013
Accommodation and facilities:
A very nice hotel. The staff was very helpfull, and nice. Very good cleaning.
Poolarea-One of the best in Ao-Nang. And we have wisit Thailand about 10 years, and many tims in Ao-Nang.We always use Sawadee. Very good and simple to use. AND THE BEST: We was upgrade free to a junior svit. 2 room, very nice. We stayed 10 nights between:20-30 Nov-13:Kenneth and Annelie-SWEDEN. Please try this Hotel, perfekt situated in Ao-Nang, and use Sawadee.com. Thanks
Reservation service:
Very good service and payment. I always
use Sawadee.com when we are gooing to Thailand. We always get good rooms.
Date: Dec 05, 2013
written by: Kenneth Johannes Knuts
Date of stay: Nov 01, 2013
Accommodation and facilities:
It would have been a overall 4 rating if not due to the poor service of the duty manager for the 3 days stay. She was not friendly or receptive upon our check in. bad experiences followed when we have requested for help to make a dinning reservation at the carnivore. She bluntly told us she do not have the number and we need to find out ourselves??
I further requested and she reluctantly abide then called back 2 min later and said even the hotel associates do not have it, again we have to check it ourselves. Now this is a 4 star hotel as being calimed to be, so why is it that your guest has to be told twice not to bother the guest service personnel for a simple request. I was taken back by this poor attitude and told her that she at least could google it. She came back the 3rd finally saying that the restaurant exist and here is the number and insist that she will not make the reservation on behalf for us?? I can t believe a 4 star hotel has such a rude duty manager .
Another bad experience we encountered was that we left a specific instruction to her for a wake up call for both our room at 7.15am, to our horror she did not activate it on time?? We could have missed our pick up at 8 30 am for the island tour.
Frankly your facilities is ok but with such a service manager it messed up our other wise great experience of Krabi.
If the mgmt. is reading this msg. pls do something about it.
Reservation service:
Date: Nov 05, 2013
written by: daniel lim
Date of stay: Sep 28, 2013
Accommodation and facilities:
Reservation service:
Awesome service!
Date: Nov 21, 2013
written by: Justin Robert
Date of stay: Jan 14, 2013
Accommodation and facilities:
I have stayed in Ao Nang a few times before,but never this hotel.I certainly was not disappointed.
After booking this hotel i contacted them to see whether it would be possible to have a ground floor room.I was politely told that this would not be possible,because all the ground floor rooms were of a higher grade and so more expensive.Okay well that s fair enough i thought.
Anyway upon checking in,although the hotel was busy,it was not quite full,and they had upgraded both of our parties rooms to the ground floor free of charge.In my 42 years of flying & staying in hotels,this was the 1st time i had ever been upgraded,so a big thumbs up!
Staff also very polite & helpful,and the hotel generally was good value for money.Although a quiter part of Ao Nang still plenty of restaurants and bars within close walking distance of the hotel,& just a 10-15 minute walk to the busier part of Ao Nang beach.Or 1 minute & 20 baht per person in a tuk tuk.
Would absolutely 100% stay again,and will.
Reservation service:
Perfect as usual.
Date: Jan 21, 2013
written by: Peter Waight
Date of stay: Jan 13, 2013
Accommodation and facilities:
Good value for money, the best is the wonderful people working there, they are absolute fantastic, we have never stayed at any hotel in Thailand with that level of service and great staff. and the breakfast buffe must also be mentioned, great!!
Reservation service:
Good as usual, quick respons if there is some questions
Date: Jan 16, 2013
written by: Lena Liljeqvist Turtola